Online therapy and counselling through instant message and video chat in a secure virtual consulting room with psychologists, counsellors, psychotherapists and other trained and registered therapists
The Chat Clinic

If seeking therapy ensure your practitioner is registered and appropriately trained

TCC Practitioners

All The Chat Clinic (TCC) Practitioners are registered and well trained:

  • Consultant psychiatrists
  • Clinical and/or chartered psychologists
  • Registered psychotherapists
  • Other consultants as required (e.g. dieticians)

Qualifications and Regulation

All TCC Practitioners – including our psychotherapists, counsellors and coaches – have verifiable training and experience, are qualified to see clients and are members of at least one of the professional organisations listed below. The Chat Clinic will also be regulated by the CQC and CCC. 

Also at the conclusion of treatment, clients can rate their therapist anonymously to ensure only the best therapists are retained. A therapists average score may be included on their profile.  If you would like to have a say in the design of The Chat Clinic, please complete this 60 second survey:  Click here to complete The Chat Clinic survey


Difference between psychiatrist, psychologist, psychotherapist, counsellor and coach
  • Psychiatrists: A psychiatrist is trained as a medical doctor but specialises in psychiatric health. Not all psychiatrists offer psychotherapy or counselling but The Chat Clinic has medically qualified consultant psychiatrists for therapy who can also prescribe medication if needed. Psychologists, counsellors and psychotherapists are not able to do this.
  • Psychologists: A psychologist is not a medical doctor and instead has a degree in psychology. There are several types of psychologists, but The Chat Clinic has clinical and/or chartered psychologists, who trained in the assessment of mental health problems and the treatment of patients. They are chartered members of the British Psychological Society, where the threshold level of qualification is a professional doctorate.
  • Psychotherapist and Counsellors: A psychotherapist and a counsellor can be very similar - both are talking therapies. Some practitioners may choose to call themselves counsellors, while others – even with identical qualifications – may call themselves psychotherapists.  Traditionally, short-term help focused on a particular problem tends to be counselling, while psychotherapists follow a more lengthy process of gaining insight into emotional difficulties, exploring thought processes, patterns of behaviour as well as reflecting on past and present ways of relating. There are currently no legal requirements for counsellors and psychotherapists to have passed any exams, to have trained properly or to belong to a professional organisation. Although people trained in psychotherapy have usually completed at least a two year course. While there will be legislation about psychological training and the terms that therapists may use about themselves by 2012, there are still some dubious practitioners about.
  • Coaching: Some people with problems will opt to see a coach rather than a psychotherapist. Coaching can help enormously in motivating people to realise their potential and to live more fulfilling lives. It cannot however replace the sort of therapy that treats complex psychological problems. Coaching is not a regulated practice. Coaching fees tend to be higher than those for therapy. But sessions can be longer and it's usual to have far fewer sessions compared to psychotherapy.

Professional organisations

Many reputable professional organisations have lists of therapists on their websites. These organisations are also useful if you ever have any complaint to make about one of their therapists, or if you have doubts about the methods used in your treatment. All therapists at The Chat Clinic are qualified and registered with one of the following professional bodies:

 Some charities offer cheap or free talking therapies. These include:
Some of the above is a summary of the information provided on Net Doctor, an excellent source of information for anyone seeking treatment for psychological issues: http://www.netdoctor.co.uk
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